Returns, Cancellations and Refunds
- All personalised products are non-refundable Covering All Occasions is therefore unable to take returns or offer refunds on personalised goods.
- This is a bespoke item and under the "Consumer Protection (Distance Selling) Regulations 2000" - Goods made to the customer’s specification cannot be returned for a refund.
- *Please note: Customers are liable for the costs of returning goods to us.
- We Covering All Occasions can refuse to process any order without prior notice, we will issue a full refund if we refuse to process an order.
- 60 Days Return/Exchange Policy
Below are the detailed instructions on how to process a return or exchange. The policy begins from the date of purchase. Please see whether either of these pertain to you, and if the item(s) are covered by our 60 Return Policy.